1. Emergency Triage
When contacting Roof York, tell us where water is appearing, when the problem started, whether there has been recent wind or storm damage and whether any roof materials appear loose or displaced.
Photographs taken safely from ground level can be useful. Do not climb onto the roof or use an unsafe ladder position to obtain photographs.
2. Attendance and Make-Safe
Where reasonably possible and safe to do so, our Emergency Roof Repair York attendance may include temporary measures intended to reduce water ingress or prevent loose materials from creating a further hazard.
Depending upon the defect, temporary measures might include re-securing accessible loose elements, clearing an obstructed outlet, localised temporary weatherproofing or isolating a defect until permanent work can be undertaken.
Safe access always takes priority. High winds, wet or icy roofs, darkness, fragile coverings and difficult elevations may prevent roof access during the initial attendance.
3. Roof Defect Inspection
Once safe access is available, we inspect the defect and surrounding roof. Water can travel beneath tiles, slates, membranes, leadwork and structural elements before becoming visible internally, so the location of the internal leak is not always the original point of entry.
This is particularly relevant to leaking roof diagnosis, where apparently minor internal symptoms can originate from a different part of the roof.
4. Permanent Repair Scope
After identifying the likely cause, we define the permanent remedial work and provide a written quotation where repair works are required.
The permanent repair may involve slates or tiles,
leadwork and flashings,
chimneys or ridges,
flat roofing or a combination of several details.
Request Emergency Roof Repair